Good questions
Everything you wanted to ask.
If your answer is not here, write to us — we will add it.
Buying
What exactly am I buying?
A single PDF file, designed to be read on any device. You are buying a personal-use licence for that file — not a subscription, not access to a platform.
Which payment methods do you accept?
UPI, credit and debit cards, netbanking and popular wallets through Razorpay. Prices are in Indian Rupees and include all applicable taxes.
Is checkout secure?
Yes. Card details are handled by Razorpay, a PCI-DSS compliant payment gateway. We never see or store your card number. This site only stores your name, email, phone (if provided) and order details.
Can I get a GST invoice?
Every order has a printable invoice in your library. If you need your GSTIN added, email us with the order number and we will issue a revised invoice.
Do you offer team or bulk licences?
Yes. Multi-seat licences and custom bundles are available. Contact us with the headcount and titles.
Downloads
How fast is delivery?
Immediately. As soon as payment is confirmed, download buttons appear on screen and the same links are emailed to you.
How many times can I download a file?
Up to 5 times per file, within 30 days of purchase. If you need a reset, email us with your order number.
I lost my download link. What now?
Open your library, enter the email you used at checkout, and we will send you a fresh one-time sign-in link. All your purchases and receipts will be there.
Can I read it on Kindle or an e-reader?
Most e-readers accept PDFs, though small screens may need zooming. For the best experience, read on a tablet or laptop with a PDF reader.
Can I print a copy?
Yes — printing one copy for personal use is included in the licence. Sharing, reselling or uploading the file is not.
Why do downloads show my email?
Each file is watermarked with the buyer's order details. It is a small, unobtrusive footer that protects independent authors from casual piracy without spoiling the reading experience.
Refunds & support
What is your refund policy?
We offer a 7-day refund window on first purchases, subject to the conditions in our refund policy. If a file is broken or not what was described, we will make it right.
Who do I contact if something goes wrong?
Email hello@pdfvault.in with your order number. We reply within one working day.
Can I share a PDF with a friend?
Please don't. Each licence covers one reader. If a friend needs it, send them the link — the price is how this small press keeps publishing.